How to Choose a Moving Company You Can Trust
To choose a trustworthy moving company, verify its license and insurance, read recent reviews, get at least three written in-home or virtual estimates, and avoid any mover that demands a large cash deposit up front.
Verify licensing and insurance
Legitimacy is the first filter. Interstate movers must be registered with the Federal Motor Carrier Safety Administration (FMCSA) and carry a USDOT number, which you can look up online. Local movers are typically licensed at the state level.
- Confirm the USDOT number for any interstate move at the FMCSA website.
- Check that the company carries liability and cargo insurance.
- Make sure the business name, address, and phone number are consistent everywhere.
Compare written estimates
Never rely on a single quote or a price given over the phone without an inventory. Reputable movers will offer a virtual or in-home survey and put the estimate in writing.
Compare quotes line by line so you understand what is included — packing, materials, mileage, stairs, and any specialty-item fees.
- Get at least three written estimates for the same scope of work.
- Ask whether the estimate is binding, non-binding, or not-to-exceed.
- Clarify how extra charges (long carry, shuttle, storage) are handled.
Watch for red flags
Most moving complaints trace back to a few warning signs that are easy to spot once you know them.
- A large cash deposit demanded before the move.
- No written estimate or refusal to do a survey.
- A generic name with no physical address or online history.
- Prices that are dramatically lower than every other quote.
Frequently asked questions
- How do I check if a moving company is licensed?
- For interstate moves, look up the company's USDOT number on the FMCSA website to confirm registration and safety records. For local moves, check your state's moving or transportation regulator, since licensing rules vary by state.
- How many moving quotes should I get?
- Get at least three written estimates based on the same inventory and scope so you can compare fairly. Be cautious of any quote that is far lower than the others, as it may signal hidden fees or an unreliable mover.